Return, Refund & Exchange Assistance

Need help with a refund, return, exchange, or cancellation? Please select your request type below 👇

Refund Request 💰

If your item is defective or damaged, please message us on WhatsApp first with:

  • 📦 Unboxing video & images clearly showing the issue
  • 🧾 Your Order Number
  • 🛍 Product Name or Details

If you wish to return for other reasons (like “no reason” or “changed mind”), please message us with product images and the order details.

📞 WhatsApp (Mandatory): +91 84293 92550

📧 Email: customer.lemonshop@gmail.com

📸 Instagram DM: @lemon_shopofficial

Return Request 🔄

To initiate a return, please message us on WhatsApp with:

  • 🧾 Order Number
  • 🛍 Product Details
  • 📸 Image/Video (if defective or damaged)

WhatsApp message is mandatory. You may also reach us via Instagram DM or email for quicker help.

📞 WhatsApp (Mandatory): +91 84293 92550

📧 Email: customer.lemonshop@gmail.com

📸 Instagram DM: @lemon_shopofficial

Exchange Request 🔁

For exchanges, kindly message us on WhatsApp first with:

  • 🧾 Order Number
  • 🛍 Product Details
  • ⚙️ Reason for Exchange
  • 📸 Image/Video (if applicable)

We’ll respond with the applicable exchange fee (if any) and next steps.

📞 WhatsApp (Mandatory): +91 84293 92550

📧 Email: customer.lemonshop@gmail.com

📸 Instagram DM: @lemon_shopofficial

Order Cancellation ❌

If you want to cancel your order, please contact us on WhatsApp immediately with:

  • 🧾 Order Number
  • 🛍 Product Details
  • 🕒 Reason for Cancellation

Once the order is shipped, cancellations might not be possible.

📞 WhatsApp (Mandatory): +91 84293 92550

📧 Email: customer.lemonshop@gmail.com

📸 Instagram DM: @lemon_shopofficial