Shipping policy

📦 Shipping Policy

Effective Date: July 22, 2025

At Lemon Shop, we’re dedicated to delivering your fashion finds as quickly and reliably as possible. This Shipping Policy outlines how we process and deliver your orders throughout India.

1. Delivery Locations

We currently ship across all serviceable pin codes in India. International shipping is not available at this time.

2. Order Processing Time

Orders are typically processed within 1–2 business days, including Sundays and public holidays. We operate 24x7, so your orders are never delayed due to weekends or holidays.

3. Delivery Time

We aim to deliver all orders within 5–7 business days, even to remote areas.

⚠ Please Note: While our estimated delivery time is 5–7 business days, unexpected delays may occur due to weather conditions, courier partner issues, or festive load.

4. Shipping Charges

Standard Shipping: ₹20 flat fee

Free Shipping: On all orders above ₹499

Cash on Delivery (COD): No additional charges

Shipping charges are non-refundable unless the product received is damaged or incorrect.

5. Order Tracking

Once your order is shipped, you can track it anytime from the “My Orders” section in your profile on lemonshop.in.

6. Delivery Partners

We partner with trusted delivery providers like:

  • Delhivery
  • XpressBees
  • Shadowfax
  • Shiprocket

to ensure timely and secure deliveries.

7. Delayed or Lost Orders

If your order is delayed or seems lost in transit, please contact us and we’ll assist you immediately.

📧 Email: customer.lemonshop@gmail.com
📱 WhatsApp: Click here
📸 Instagram: @lemonshop_14

8. Package Not Received

If your order status shows "Delivered" but you haven't received it:

  • Please check with neighbors or building staff.
  • If still not found, contact us within 48 hours so we can investigate and resolve it.

📧 Email: customer.lemonshop@gmail.com
📱 WhatsApp: Click here
📸 Instagram: @lemonshop_14

9. Wrong Address Disclaimer

Please make sure your shipping address is entered correctly. Lemon Shop is not responsible for delivery issues due to incorrect addresses submitted during checkout.

10. 📩 Contact Information for Lemon Shop

Business Name: Lemon Shop
Email: customer.lemonshop@gmail.com
Phone/WhatsApp: +91 84293 92550
For Bulk Inquiries: +91 9821962437
Address: Beta - 2 , Greater Noida , U.P , India (201310)

Follow Us On:
Instagram: lemon_shopofficial
WhatsApp: Chat with us
LinkedIn: Visit